Terms of service
Terms of Service
Last updated: 6 September 2026
Welcome to NANIÉ Beauty. These Terms of Service govern your use of our website and the purchase of products from NANIÉ Beauty.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.
1. General Conditions
NANIÉ Beauty reserves the right to refuse service, cancel orders, or limit quantities at our discretion where permitted by applicable law.
You agree not to use our website or services for any unlawful or unauthorised purpose.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability displayed on our website are accurate.
However, colours and appearance may vary depending on your device or screen.
We reserve the right to modify product information, prices, availability, or discontinue products at any time without prior notice.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted once payment has been successfully processed and we have confirmed the order.
We reserve the right to cancel or refuse an order where necessary, including in cases involving suspected fraud, pricing errors, inventory issues, or incorrect information.
If we cancel an order after payment has been received, we will arrange an appropriate refund.
4. Pricing and Payment
All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.
Payment must be successfully completed before an order can be processed.
We may use third-party payment providers to securely process transactions.
5. Shipping and Delivery
Orders are generally processed within 1–3 business days.
Estimated delivery within South Africa is 7–10 business days after dispatch.
Delivery times are estimates and may be affected by courier delays, public holidays, weather, incorrect delivery information, or other circumstances outside our control.
For full information, please refer to our Shipping Policy.
6. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are subject to our Refund and Returns Policy.
Customers should review the applicable policy before placing an order.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable South African law.
7. Promotions and Discounts
Promotional offers, discount codes, and sales may be subject to additional terms and conditions.
Unless otherwise stated, promotions cannot be combined and may be withdrawn or changed at any time.
8. Intellectual Property
All content on the NANIÉ Beauty website, including logos, branding, text, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to NANIÉ Beauty unless otherwise stated.
You may not copy, reproduce, distribute, modify, or commercially use our content without our prior written permission.
9. Prohibited Uses
You may not use our website to:
- Engage in unlawful activities
- Attempt to gain unauthorised access to our systems
- Interfere with website security or functionality
- Submit false or misleading information
- Commit fraud or attempt fraudulent transactions
- Copy or exploit our website content without permission
10. Third-Party Services
Our website may use third-party services such as Shopify, payment providers, courier companies, analytics services, advertising platforms, and other service providers.
Your use of third-party services may be subject to their own terms and policies.
11. Disclaimer
Our website and services are provided on an “as available” basis.
While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely accurate.
12. Limitation of Liability
To the extent permitted by applicable law, NANIÉ Beauty will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under South African law.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
14. Changes to These Terms
We reserve the right to update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
15. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Any disputes relating to these Terms or your use of our website will be handled in accordance with applicable South African law.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact NANIÉ Beauty through the contact details provided on our website.
NANIÉ Beauty
South Africa